Terms of Service

Last updated: 10 August 2026

Store Operator

This store is operated by MESAURA WELLNESS, a partnership business with registered office at C-2003, Universal Cubical Near Amrut Nagar, Bandivali Village Jogeshwari West, Mumbai 400102, Maharashtra, India.

Products

MESAURA offers skincare products. Product ingredients, net quantity, directions for use and other product information are provided on the applicable product listing. Customers should review the product information and directions before use.

Orders & Pricing

Product prices are displayed in Indian Rupees (INR) on the store. The price applicable to an order is the price shown at the time the order is placed.

Shipping

Orders are delivered across India. The expected delivery timeline stated by the brand is 2–3 days. Free shipping is available on orders of any amount, and Cash on Delivery is available.

Cancellation, Returns & Refunds

Orders may be cancelled before dispatch. MESAURA follows a no return and no exchange policy. For damage-related claims, an unboxing video is required. Where a refund is approved and applicable, the stated processing timeline is 10–12 working days or as per the bank’s processing timeline.

Contact

Mesaura Wellness
C-2003, Universal Cubical, Near Amrut Nagar, Bandivali Village, Jogeshwari West, Mumbai 400102
Email: mesaurawellness@gmail.com
Customer care: Customercare@mesaura.com
Phone: 86554143396

Grievance Contact

Grievance Officer: Moin Khatri
Email: mesaurawellness@gmail.com

Jurisdiction

The jurisdiction stated by MESAURA WELLNESS for disputes is Mumbai, Maharashtra.