Last updated: 10 August 2026

Returns & Exchanges

MESAURA WELLNESS follows a no return and no exchange policy.

Damage-related claims

If you receive a product with a damage-related issue and wish to raise a claim for review, an unboxing video is required. Please contact our customer support team with your order details and supporting video.

Cancellations

Orders may be cancelled before dispatch. Once an order has been dispatched, it cannot be cancelled under this policy.

Refund processing

Where a refund is approved and applicable, the stated processing timeline is 10–12 working days, or as per the processing timeline of the relevant bank.

Contact

Mesaura Wellness
C-2003, Universal Cubical, Near Amrut Nagar, Bandivali Village, Jogeshwari West, Mumbai 400102
Email: mesaurawellness@gmail.com
Customer care: Customercare@mesaura.com
Phone: 86554143396